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Unfortunately, we do not repair such video files. This could be the result of a glitch in either your camera or your SD card. If the video is playing but contains distortion, freezes or artifacts, then this is most likely how your camera actually recorded the video. Note: we do not repair distortions, freezes or artifacts in working video files

If this is your case, you can make an image (.IMG) of the memory card from which you deleted the video file, upload this image to the cloud storage and send us the link by email.įor more detailed instructions on recovering deleted video files, please see this page. As a result, the video may be completely damaged or contain debris. However, there are situations when the file is highly fragmented. You can use Restore.Media to repair the valid part of such video files. Deleted videos that have been recovered but still not playableĪccidentally deleted and then "recovered" video files may have the correct name and size, but still not play. With the help of Restore.Media you can repair such video files online. Unfinalized video files lack important metadata and cannot be played. Any other reason the video recording was interrupted.A car accident may cause your dash cam to fail to complete the file.If you crash the drone or drop the camera while recording.When using an unsuitable or damaged flash memory card.If the battery runs out unexpectedly while recording a video.If you forgot to press the "stop recording" button before turning off the camera.Here are just a few examples of how this usually happens: Now, if something unexpectedly interrupts the recording process, your camera may not save the metadata and indexes in the video file. When you stop recording, the camera saves this metadata along with indexes at the end of the recorded file. When recording video, most cameras save video data to external storage (often an SD card), but collect metadata and indexes in internal temporary storage. If a video file looks good, but you cannot play it in any media player, then such a file most likely has corrupted metadata and indexes. Corrupted MP4, MOV, 3GP and MXF video files that cannot be played What types of problems with video files can Restore.Media fix? 1.