"Slack has always been more text-oriented, and its voice and video capabilities were, frankly speaking, not particularly good and more of an afterthought," Castanon said. However, this feature never really helped Slack from a sales perspective, according to Raul Castanon, senior analyst, workforce collaboration, at S&P Global Market Intelligence's 451 Research unit. From there, the company added voice and video communication capabilities under the Slack Calls feature. Since its launch in 2013, Slack's primary platform has consisted of stand-alone messaging and team collaboration tools. The tie-up should improve Slack's security, voice and video features, as it tries to take on Microsoft's Teams platform, analysts said, while also allowing both Amazon and Slack to capitalize even more on the explosive growth in the space. employees will have access to Slack's workplace collaboration tools. Slack will continue to use AWS as its preferred cloud provider, while all Inc.
Under the multiyear agreement, Slack will migrate its voice and video calling service to Amazon Chime, an AWS' communications platform that lets users meet, chat and place business calls. in the increasingly lucrative enterprise communications business, analysts said. will help both companies compete against Microsoft Corp.
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A new partnership between Slack Technologies Inc.
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